Frequently Asked Questions

The international import/export process can be a bit of a minefield! We’re put together some quick FAQs to help answer some common questions.

If you have any other concerns or queries, please don’t hesitate to get in touch. Alternatively, Book In For a FREE Consultation With One of Our UK Team.

Worldtide offers a wide range of services to help product based businesses to cut costs and increase quality and efficiency. The services include product procurement, product design, consolidation, quality control, freight and transportation, and finally UK storage pick pack and dispatch. Please feel free to explore these services further on our website or give us an email or call, you will find our contact details on the contact us tab.

Operating out of 13 countries spread across 4 continents, we help clients source products; from raw Shea Butter made in rural farms in Ghana to processed construction materials from Asia, and everything in between. We scour factories and farms worldwide to procure the correct products for our clients. Contact us now to see how we can help you save costs.

Having our in-house design team has proven extremely useful whilst navigating bespoke product production and packaging. Please feel free to read our beauty and industries success story here.… where we explain what we have managed to achieve when rebranding for one of our clients.

Consolidation and quality control are highly desired services in hard to reach countries, the likes off China and Israel. Having trusted people on the ground in these countries and an extensive warehousing network allows us to save time and cost to businesses looking to import large quantities of goods. One way this is done, is consolidation of goods from many factories and suppliers to one location for optimal shipping and dispatch. This give us the perfect opportunity to inspect the goods for damages, defects and misprints. It also allows us to potentially repack the goods for shipping to save damages during transport. Gone are the days of products arriving with 50% of a shipment arriving damaged and unusable.

Our extensive network of freight providers explore the right option for the client, be that; Land, Sea, Rail or Air. This allows us to find the best prices, without bias. We will also take into account our environmental footprint, for example we have a strong partnership with Maersk who provide greener solutions to freight than other leading providers. So you can rest assured we are saving our clients cost to their wallet as well as the reducing their cost on the environment.

Here at WorldTide we pride ourselves on helping our clients right from production to delivery. Be that delivery to your business or to your customers. This is possible due to our well situated warehouse in the south of England. We can provide competitive pricing on warehouse storage and even pick pack and dispatch. With our courier partners and collections twice a day we can provide a next day delivery service to rival anyone. Get in touch with us now to see how we can help.

Yes, certainly. With the help of the WorldTide in-house designer and procurement team we can cater packaging to your every need.

Here at worldtide we operate in 13 different countries, with an office in Shanghai China, to source virtually any product our clients need. Our specialist team builds relationships with factories farms and suppliers to find the right product for the right price. Also ask us about our procurement and product design team to find out more.

Wholesalers in the UK do a fantastic job for their market. Worldtide is here for businesses who wish to cut costs of third party sellers and link businesses directly to Manufacturers. As well as allowing clients to have more freedom to customise their products. For more information feel free to send us an email to see how we can specifically help you and your business.

China is responsible for making over a quarter of goods produced in the world, this includes some of the highest quality products that consumers purchase. Our dedicated procurement team is working tirelessly to ensure we only provide the best quality products from the highest standard of factories for our clients. As well as this we provide a quality control service on all products before they depart; allowing clients to save costly bills on faulty products or damages from shipping.

At WorldTide we are very conscious about the climate crisis we face. We as a company I’ve taken steps to reduce our carbon footprint. Wherever possible we use environmentally friendly freight providers, directly supporting their causes over other providers. As an example, all our Sea freight is handled by Maersk who have a target to provide customers with 100% green solutions by 2040. Please feel free to get in touch to hear more about our ongoing policy for change in the freight sector.

At WorldTide we are dedicated to building relationships with every supplier. This is ongoing and constantly maintained. So if ever a client needs to renegotiate or amend a product we are more than happy to facilitate the amendment.

For every product we procure, we negotiate the desired terms for our clients and we ensure that an airtight contract is signed by both parties. This allows our clients to have security in all the deals we strike on your behalf.

No, we operate a non-discosure policy, and can white-label all products so that it’s only your brand on show.

It varies dependent on the country, however, we suggest 3 months from order. It won’t always take this long, but it allows us time to ensure production is not rushed and standards are maintained. Production is usually within 20 days, and shipping from most countries can be expected in 5 – 6 weeks.

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